Last updated: December 1, 2024

DOLMO ("We", "Our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

 

1. Data Collected

Through our contact form

• First name, last name
• Email address
• Phone number (optional)
• Message and information you choose to share with us

Automatically during your visit

• IP address
• Browser type and device
• Pages visited and visit duration
• Cookies (see section 3)

 

2. Legal Basis and Data Use

We process your data on the following legal bases:

• Your consent (contact form)
• Our legitimate interest (site improvement, security)
• Legal obligations (accounting, tax records)

Your data is used to:

• Respond to your requests via the contact form
• Improve our site and services
• Ensure our site's security
• Comply with our legal obligations

We never sell your data to third parties.

 

3. Cookies

We use cookies essential for the site's operation. You can refuse them through your browser settings, but some features may be limited.

 

4. Data Sharing

Your data may only be shared with:

• Our technical service providers (hosting, analytics)
• Legal authorities if required by law

All our service providers are subject to strict confidentiality obligations.

 

5. Data Retention

Your data is retained for the following periods:

• Contact form: 3 years after your last message
• Browsing data: 13 months maximum (analytics cookies)
• Legal obligations: according to applicable legal retention periods (accounting, invoicing)

After these periods, your data is deleted or anonymized.

 

6. Your Rights

Under GDPR, you have the following rights:

• Access, rectification, and deletion of your data
• Object to processing
• Restriction of processing
• Data portability

To exercise these rights, contact us at: contact@dolmo.fr

 

7. Security and Transfers

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

Your data may be hosted and processed in France and/or the European Union. In case of transfer outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR (EU Commission standard contractual clauses or adequacy decision).

Limitation of liability: Despite our efforts, no transmission over the Internet is completely secure. You transmit your information at your own risk.

 

8. Minors

Our site is not intended for persons under 16 years of age. We do not knowingly collect data from minors.

 

9. Changes

We may modify this policy at any time. The current version is always available on this page with the last update date.

 

10. Contact

For any questions regarding this policy:

• Email: contact@dolmo.fr
• Company: DOLMO, France

By using our site, you accept this privacy policy.